Robotic process automation and intelligent process automation help employees to work freely while these services take the responsibilities of the repetitive and tedious workload from them. With the assistance of IA and RPA, workers can focus on innovative and creative assignments. In this article, we are going to explore the differences between RPA and IA. Let’s begin with the concepts first. 

What is Robotic process automation?

RPA refers to the software, scripts, or applications that automate rule-based, repetitive, and straightforward jobs that mostly take a lot of time to finish. This process reduces labor costs and prevents human errors to a greater extent. The Rpa Process Automation uses robots to complete tasks. The robots can communicate with various digital systems, process transactions, analyze data, and can retrieve information. 

Examples of RPA 

• Web analytics– To understand consumer behavior, companies have to rely on a vast number of online data. The automation of analytics software can predict accurate audience behavior, which helps industries to market their services and products. 
• Payroll processing– This task requires several steps of manual work throughout the year. But with RPA, the HR department can generate pay slips, calculate deductions and expenses, and more. 
• Patient registration– Manual arrangements of patient data in hospitals can be long and tedious work. This is where RPA comes in to streamline patient registration with the software. This way the hospital staff gets valuable information about the patient and can provide better and faster healthcare service.

What Is Intelligent Automation?

Intelligent automation is also known as IPA, intelligent process automation. This term refers to the automatic solution for functional business systems that is possible with the help of RPA. The system uses the process of Robotic process automation the automate the repetitions and routine works of employees in a company. IA converts manual human tasks with artificial intelligence and provides techniques and tools to complete complicated and high-end tasks that require analysis, decision-making, judgment, and reasoning. To know more, you can take help from State Government Technology Solutions. 

Examples of Intelligent Automation 

• Employee offboarding and onboarding– this is the process that requires long hours of employee manual labor. It requires, payment processing, training, paperwork, and more related work, these can be time-consuming and tedious. However, with the help of IA, these jobs can be completed error-free and within a short time. 
• Inventory management– If you are using traditional inventory controls, you already know the long time it takes to process everything. But when you implement IA in the storehouses, it can automatically generate orders, create invoices, track shipments, and many more. 

Main Difference between Robotic Process Automation and Intelligent Automation 

1. Although RPA and IA are related, they are different. IA has RPA capabilities, but RPA does not require the capabilities of IA. 
2. RPA refers to the digital processes and tools that can finish complex jobs automatically and faster than manual work. These tasks can be repetitive and often based on certain rules. 
3. RPA is not made for exceptional work, but IA supports it. It can self-manage unpredictable scenarios that weren’t scripted. RPA works only on scripted tasks. 
4. RPA can perform tasks efficiently and faster than humans, but it’s incapable of improving itself. While, IA uses AI bots to adapt and learn new events and data in real-time to make more adjustments, and it can change with the environment too. This ability of IA is more human-like than Robotic Process Automation. 

Conclusion

Both RPA and IA are important for the business platform. However, before you implement these systems, it’s important to understand the differences between the two. 

Resources – https://www.ailoq.com/virginia/reston/government-public-services/maximus